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July 07, 2005
Where the hell are Captain Carl and Miss Yvonne at this hour?

Cheeky and I are finding it harder to sleep these days. I think we're both run down by it all really. Last night we went looking for a new bed. We went to two different places and the experience could not be any more different. I should preface the tale by telling you all a little about the way I like to shop for things that cost more than $100. I don't. I don't like the hard sell, I don't like the calls to the manager, I don't like special financing, I don't like held over sales, I don't like extended warranties, or ongoing service plans, "I don't want to sell anything, buy anything, or process anything as a career. I don't want to sell anything bought or processed, or buy anything sold or processed, or process anything sold, bought, or processed, or repair anything sold, bought, or processed. You know, as a career, I don't want to do that."

and know a tale from "Slumbertime Sleep Systems Inc."

We're greeted in an unusual manner when we walk into Slumbertime, we're not. It was about a half hour away from closing time and the happy jovial Slumbertime sales representative was on the phone, undoubtedly with his "manager" setting up a deal for us as we arrived in the parking lot. Cheeky and I suffer from no lack of research when it comes to purchasing things, so we pretty much know exactly what it is we're in Slumbertime to look at. When the King of Cartoons, I shit you not the guy reminded me of the King of Cartoons character on Pee Wee's Playhouse, finaly decides that we can make his day, he saunters over to where we're looking at visco-elastic foam beds and does a bedding commercial style leap into the bed that is most centrally location with respect to both Cheeky's position and mine. He even had all of the punny salesman jokes for us like this one

King of Cartoons: Do you ever wake up grumpy in the morning?

King of Cartoons: (himself) I sometimes wake up grumpy, but most times I just let her sleep.

RimShot!

The kicker of the deal was this. We know that we want a visco-foam mattress, but this guy tries to sell us a latex mattress. He tells us all about the Hypoallergenic, mold and mildew resistant, dust might repellant qualities of a latex bed. BTW as an aside here Latex is NOT hypoallergenic. How would he explain deadly reactions people have when they're allergic to latex? He is trying to sell us this bed. We go along with it and he goes to get us a price and announces proudly that the price of the bed is $3990. I tell him that the mattress costs more than the car I drive. He counters with: "How much rest do you get in your car?" He then calls his "manager" who apparently only knows Ron by his number (I thought that was a different mattress company) "x2c747g here, what's the best price I can give them tonight?" "Good news folks, If you're willing to put down a totally refundable deposit tonight I can lock in that price for you." The total price is going to be $2940. TWENTY NINE FOURTY? You called your "manager" to get a price on a bed that I've already seen elsewhere for a full thousand dollars less than your best price? I think you should let me speak to your "manager".

I told the K9ing of Cartoons that we would absolutely NOT be buying a mattress from him at his store that particular evening and politely asked for information on his work schedule so that in case we should decide to purchase a mattress from that chain, that we would be sure to inform whoever ultimatley made the sale that King of Cartoons had indeed been my personal sales person. He apologized for "Hurting my feelings", and "offending me." I tried to explain that my feelings weren't hurt and that I was not offended, but rather I was angry. I was angry with the tactics his company has chosen to use in order to sell their very expensive mattresses. Needless to say, the King of Cartoons is not getting my business. How many of you can change the cost of your work product by almost 40% ON A WHIM. STOP RIPPING ME OFF.

peewee-fishburne.jpg
Besides, as African American characters go on the Playhouse go Laurence Fishburne's Cowboy Curtis was always much better.

peewee-merkerson-use.jpg
S. Epatha Merkerson was much better than you too! Is she selling beds? NO she's TV's Lt Van Buren on Law & Order for chrissakes.


Posted by j.tonic at July 7, 2005 02:26 PM
Comments

ah...the joys of retail. i hate being bullied into anything. when i went to buy a car the guy actually called me sweetheart and said "girls shouldn't drive a stick shift, hon. it isn't very lady like." ha!

oh, and that is one of my favorite cheesy 80s movies ever.

"kick boxing. maybe you've heard of it. sport of the future."

Posted by: michelle at July 8, 2005 04:43 PM
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